We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information inline with the GDPR as of 25 May 2018.
What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services
(b) any other information that you choose to send to us including your name and email address if you choose to sign up to our mailing list and any information submitted via our online contact form;
(c) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views) which is collected and stored by third parties Wix, and via Google Analytics, and accessed by our website manager Kel Creative - view their individual privacy policies for more information https://www.wix.com/about/privacy www.kelcreative.co.uk/privacy-policy https://policies.google.com/privacy?hl=en
Our site may use both “session” cookies and “persistent” cookies. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our partners may also send you cookies.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Using your personal data
We may use your personal data to:
(a) send you information that you have requested including details of special offers if you have signed up to our mailing list;
(b) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(c) deal with enquiries and complaints made by or about you relating to the website;
We will NEVER sell or pass your details onto third parties for marketing purposes.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Subject Access Request
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will (subject to the exceptions to the requirement to disclose under GDPR) disclose to you the Personal Data we hold about you, for example if you wish to see a copy. We will respond to your request within one calendar month of receiving it. We may ask you to provide further information and/or validation of your identity. We will store details of subject access requests indefinitely. If you wish to make a subject access request, relating to Personal Data held about you by New Heritage Solutions please contact us via email or telephone.
Right to be forgotten
You can ask us to remove or delete your Personal Data from our records if there is no compelling reason for us to hold it and subject to specific circumstances under the General Data Protection Regulation. Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations and any of our current contracts which are still in force.
Please let us know if your Personal Data becomes out of date or incorrect by email, telephone or in writing and I will correct, amend or delete any Personal Data that you notify us is inaccurate and notify any third party recipients of the necessary changes. Our contact details can be found on the Contact page.